Refunds will be made for any items returned (at customers expense, we recommend you get proof of posting) which are not damaged, and in original packaging within 14 days of receiving them. Any free products supplied as part of the product purchase must be returned with the product, otherwise we may deduct the full list price of the missing items from any refund.
Exchanges will be done for any items returned (at customers expense, we recommend you get proof of posting) which are not damaged and in original packaging within 14 days of receiving them. P&P free on UK mainland for exchanges to be sent out. Countries off mainland UK will be charged as postal rates on exchanges to be sent back out.
Goods becoming damaged in your opinion through defective materials or poor workmanship should be returned for inspection immediately (we recommend you get proof of posting). Under no circumstances should items be continued to be used when damaged, as you will be deemed to have accepted the goods in their damaged condition. Postage fees will be reimbursed for justified damages.
Post back to us at the address below. We recommend you use a tracked/signed for service as no responsibility will be taken for items lost or missing in the post.
Where a refund is required; upon receipt of the returned item, we will issue a full refund to the card with which you made your purchase, or using PayPal where appropriate.
Where a replacement item is issued; upon receipt of the returned item we will dispatch any replacement items the next working day.
Protegimus Tactical (RETURNS), Unit 1, Station Terrace, Station Road, Kegworth Derbyshire DE74 2GE